Introduction

The Charlie Palmer Group is a multi-state restaurant company that grew out of the landmark New York City fine dining restaurant Aureole, created by Chef Charlie Palmer. Chef Palmer won the prestigious James Beard Award for Best Chef in 1997, and Aureole has been awarded a one-star rating in the world-renowned Michelin Guide each year from 2007 to 2012. Today, the Charlie Palmer Group has locations throughout North America, including thirteen awardwinning restaurants as well as a variety of wine shops and boutique hotels.

In early 2011, the Charlie Palmer Group implemented a Healthcare Performance Management (HPM) strategy, a game-changing approach to rein in escalating healthcare costs and improve workforce health outcomes. The Charlie Palmer Group embarked on the first of four pillars of HPM:

Measure

Data-driven analytics such as aggregate risk stratification and predictive modeling allow organizations to assess the health of a health plan population and understand the key cost and risk drivers.

Manage

Powerful analytics allow guidance for designing targeted healthcare strategies to improve health outcomes and reduce cost.

Engage

Backed by corporate endorsement, targeted, risk-specific outreach and healthcare marketing campaigns can be introduced within a health plan to foster employee engagement and emphasize healthy lifestyles.

Automate

HIPAA-compliant, enabling technology supports the pillars of Measure, Manage and Engage by allowing for data integration across the first three pillars and repeatability that fosters the institutionalizing of healthy corporate culture strategies.

Download The Charlie Palmer Group Case Study.

Document: 

Success_Story_The_Charlie_Palmer_Group_Discovers_Almost_1_Million_in_Undetected_Healthcare_Costs.pdf